Hackney Carpet Cleaning Modern Slavery Statement

This Modern Slavery Statement is made by Hackney Carpet Cleaning in respect of the financial year ending 31 December and sets out the steps we are taking to prevent modern slavery and human trafficking in our business and supply chains. We are committed to operating ethically, transparently, and with integrity in all our relationships, and to upholding the fundamental rights and dignity of every person who works with or for us.

Our Commitment and Zero-Tolerance Approach

Hackney Carpet Cleaning has a zero-tolerance policy towards all forms of modern slavery, servitude, forced or compulsory labour, and human trafficking. This applies to every aspect of our operations, including direct employment, agency staff, contractors, and suppliers. No commercial objective or financial benefit will ever justify practices that compromise human rights or labour standards.

All managers and those involved in procurement and recruitment are responsible for upholding this policy, challenging any practice that could indicate exploitation, and escalating concerns promptly. Any partner or supplier found to be in breach of this zero-tolerance policy will face corrective action, which may include termination of contracts and notification to relevant authorities.

Our Business and Supply Chains

Hackney Carpet Cleaning provides carpet and upholstery cleaning and related services to residential and commercial customers. While our operations are primarily local, our supply chain includes manufacturers and distributors of cleaning equipment, chemicals, uniforms, and business services. We recognise that risks of modern slavery can arise at any stage, particularly where there are complex or international supply chains.

We aim to work with suppliers who share our values and can demonstrate robust labour and human rights practices. We are progressively strengthening our processes to identify and address any areas of elevated risk.

Supplier Standards and Audits

We expect all suppliers and contractors to comply with applicable labour laws and to support the principles of this Modern Slavery Statement. As part of our supplier due diligence, we assess the ethical performance and employment practices of new and existing suppliers. This includes reviewing their own policies on modern slavery, codes of conduct, and, where relevant, their public statements.

We carry out periodic supplier audits that may include site visits, document checks, and structured discussions on labour standards, working conditions, recruitment practices, and worker welfare. These audits are risk-based and may be conducted more frequently where higher risks are identified. If issues are discovered, we seek constructive remedies and improvements within clear timeframes. Failure to implement necessary corrective actions may result in suspension or cessation of the business relationship.

Reporting Channels and Whistleblowing

Hackney Carpet Cleaning encourages all employees, agency workers, contractors, and suppliers to report any concern or suspicion regarding modern slavery or unethical labour practices. Concerns can be raised confidentially with line managers, senior management, or through established internal reporting routes.

Reports can be made without fear of retaliation. We are committed to investigating every report promptly and fairly, and to taking proportionate action where wrongdoing is identified. We will cooperate fully with law enforcement and regulatory bodies where required. All staff are reminded regularly of the importance of speaking up and the protections available to them.

Training and Awareness

We provide training and guidance to relevant personnel so they can recognise indicators of modern slavery, understand their responsibilities, and respond appropriately. This includes those involved in recruitment, procurement, and contract management. We also seek to raise awareness across our wider team so that everyone understands the risks and knows how to act if they have concerns.

Monitoring, Review, and Continuous Improvement

This Modern Slavery Statement is reviewed annually by Hackney Carpet Cleaning’s management to ensure it remains effective, up to date, and aligned with legal requirements and best practice. The annual review considers changes in our business model, supply chain structure, audit findings, reported concerns, and any new or emerging risks.

Where areas for improvement are identified, we will update our policies, procedures, and training accordingly. By monitoring our performance and engaging with suppliers and staff, we aim to continually enhance our approach to preventing modern slavery and protecting the rights and welfare of all workers connected with our business.